Why does personality assessment matter in screening Frontline candidates?

Written by
Sophie Pank
Read time
3 minutes
Employee Turnover

At Rikta, we believe that the frontline workforce is the backbone of any company. Quite often, success in such a role is not related to the skill set one has but also to a few major personality traits such as adaptability, empathy, and communication. This is why we have designed tools that allow for much more than traditional hiring practices using personality assessments and psychometric testing for effective smarter recruitment.

The Importance of Personality in Frontline Roles

The frontline worker is most frequently the face of your organisation, interacting with customers, problem-solving in real time, personifying the values of your brand. Traditional hiring processes consider all but the critical traits important for success in those positions.

That's where AI-based hiring platforms like Rikta.ai come into play. At Rikta, we help clients screen candidates for personality fit through our psychometric testing tools for recruitment that give an understanding of the behaviors a particular candidate will bring with themselves into the workplace.

How Rikta Transforms Recruitment with Personality Assessment

Simplified Pre-Employment Testing : Rikta streamlines the recruitment process through a tailored pre-employment test for front-line positions, which analyses the most significant personality traits: teamwork, resilience, and emotional intelligence, resulting in clear insight into a candidate fit for your team.

Actionable Insights, Simplified :When applying Rikta's personality test to employment, there is no need for advanced psychological knowledge for the hiring manager to interpret such results. This platform condenses complex psychometric data down into recommendations on actions, pointing both to potential red flags and strengths.

For instance, if one is hiring for a customer-facing role, then Rikta's system can identify those candidates who possess high empathy with strong interpersonal skills. That way, you will be guaranteed to hire people who will fit the job description and your company culture.

Data-Driven Decision Making with AI : Rikta's AI tools for recruitment combines psychometric data with real-time analytics to provide an all-rounded profile for each candidate. This, in turn, will let you: predict job performance and team compatibility; pinpoint characteristics from your top performers; decrease the risk of expensive mis-hires.

The Benefits of Using Rikta for Personality Assessments

Higher Employee Retention: With Rikta, due to a good personality fit of employees, employee churn is less, thereby saving costs by maintaining workforce stability.

Smarter, Faster Hiring: Thanks to Rikta's tools, the screening process is simplified; this gives you the opportunity for fast decision-making without scarring quality.Complementary traits in candidates provide for better collaboration and morale.

Scalable and Customisable: From retail to healthcare to hospitality, the solutions at Rikta will grow with your needs.

Why Personality Assessment Matters to Your Business

At Rikta, we believe good practice in recruitment and selection starts with knowing people beyond their resumes. In other words, while integrating psychometric testing into your hiring strategy, you are actually not just filling positions, but building a resilient workforce of motivated people who further spell success.

Join Rikta in Revolutionising Frontline Hiring

Ready to take the leap to the next with your hiring? Rikta.ai combines the latest in AI and psychometric testing for recruitment so that you will have all the right guys in all the right jobs. Our AI-based hiring platform is designed to support your smarter hiring, better retention, and a high-performing workforce.

Request Your Demo Today and see how Rikta can revolutionise your hiring process.

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About the author
Sophie Pank
Soph loves nothing more than finding synergies between market problems and rikta solutions and then telling our customers all about it. She surrounds herself with great people at work and is passionate about helping other leaders do the same. Her life motto is: Work Smarter, Not Harder so don’t expect to find her at her desk past 3pm on a Friday.

Smarter hiring starts with rikta

Request a demo today and see how rikta can transform your recruitment process.